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S100: Snapshots - System Improvement

Tracks
Track 8
Friday, August 28, 2015
1:30 PM - 3:00 PM
Murray Room

Speaker

Kylie Fryer
Family and Carer Representative

Participation: The Reality, The Standards and How to Measure

Abstract

There are many questions surrounding participation and what it means for services, consumers, families and carers. It is known as best practice and a requirement to the National Standards for Mental Health Services. Kylie Fryer is a Family and Carer Representative and independent evaluator of non-government mental health services. Kylie was the only community member to participate in the inaugural Mental Health Emerging Leaders Program in Western Australia sponsored by the Office of Mental Health and Senior Mental Health Services Executives. Through this program Kylie utilised her evaluation skills to develop program logic measurements for participation within the Children and Adolescent Mental Health Services environment. This tool is being used to measure multiple aspects of participation such as recruitment, development of representatives and service staff so that policy and procedure development achieves both meaningful participation and meets and links with the National Standards for Mental Health Services; Standard 3.

Biography

Kylie has supported multiple family members with mental ill health. She has been involved as a carer representative in the mental health sector for a number years and is an active participant on mental health reforms and has merged her professional skills and lived experience to work successfully as an evaluator.
Rachael Guthridge
Care Connect

Mental Health Services Access - supporting staff to achieve system change

Abstract

One year after the commencement of the Mental Health Community Support Services program, where are we in achieving its aims around mental health system reform?

This presentation will outline strategies that Care Connect, and partners Life Without Barriers and Aftercare, implemented, and identify each agency’s strength in developing a service model to meet the needs of people accessing mental health services

In 2014-15 Care Connect, Life Without Barriers and Aftercare expect to support approximately 200 people across the Loddon Mallee Region.
Care Connect and partners use several strategies to build staff capacity to embed, measure and report on our endeavours to support mental health across all programs. We are developing innovative approaches to support staff to achieve system change – using a collaborative approach in all communication, meetings, networks, training and development. Our aim is to broaden the focus of support for staff – beyond a traditional focus on consumer, family and carer – to think in a system-wide community framework.

This presentation will enhance audiences’ awareness of broader systemic and planning needs surrounding community access to mental health services. It will also discuss effective strategies to manage complexities and measure and address system deficiencies.

Biography

Ivan Frkovic, Deputy Chief Executive Officer, National Operations, Aftercare Ivan has more than 20 years’ experience in mental health in Queensland, where he has occupied senior management and policy positions in the Queensland Government. During this time, he has led and shaped some of the major mental health reforms occurring in Queensland. Ivan was Director of the Community Mental Health Branch in the Department of Communities where he led the development of a strategic plan for the growth and development of the mental health community sector. During this time he also oversaw the development of a range of innovative community based mental health services with the goal to support those people with mental illness to be able to integrate and live meaningful lives in the community. With a strong commitment to consumer and carer led and driven services, Ivan believes recovery is possible and people can live meaningful lives with their illness within the community. This is supported by Ivan’s strong passion for growth and development within the community mental health sector.
Mark Heeney
Service Manager
Mind Australia

A new way forward: The Community Care Unit model revolutionised to place collaboration as the focus!

Abstract

“Our job is not to judge who will and will not recover. Our job is to establish strong, supportive relationships with those that we work with in order to maximise their chances of recovery” (Pat Deegan).

Mind Australia and Austin Heath implemented the Community Recovery Program (CRP) in metropolitan Melbourne in April 2014. The presenters will discuss this models deliberate focus on revolutionising the traditional Community Care Unit model of care. This model focuses on enhancing the experience of an individual with a serious mental ill health to receive a person-centred, recovery oriented service, delivered from clinical and community services hand in hand under the same roof.
What makes the CRP unique is partnership and collaboration. This is reflective in clinical and community staff having the same role within their job with oversight from the consultant psychiatrist.
This has created opportunity for shared learning and professional development across the multi-disciplinary staff team
The presenters will also discuss the outcomes of their 6 month evaluation - the Scottish Recovery Indicator Tool was used to assess and evaluate the Community Recovery Program. Clients, clinical and community staff, peer workers, family worker and carers were all involved. This particularly gave clients the opportunity to evaluate and make change to the service they receive.

Biography

Rose Shooter, Occupational Therapist, has extensive experience of management in the mental health sector in New Zealand and Australia. Rose currently co-manages the Austin and Mind Australia Community Recovery Program. Rose has expertise in quality assurance and development of mental health programs. Mark Heeney has experience in direct work and management in the disability, homelessness and mental health sectors in the UK and Australia. Mark currently co-manages the Austin and Mind Australia Community Recovery Program. Mark's experience also includes program development, program management and service evaluation.
Anthony Stratford
Community Adviser Recovery and Wellbeing
Mind Australia

International Charter on Peer Support Values, Practice and Standards

Abstract

With the rapid growth of the peer workforce, especially in the US and UK, peers and their supporters were expressing concern that their values were being eroded and that the quality of their contribution to the sector not fully realised.

The author then had a conversation with Professor Davidson and we decided to gather together a group of leaders with a lived experience to develop the charter. Fourteen people from nine different countries were involved with the project which has taken nearly eighteen months to complete.

The Center for Psychiatric Rehabilitation at Boston University has approached the author to contribute to a special edition they are publishing in December this year. We thought this would be a good arena to have the International Charter published.

Biography

Anthony is a member of the Chief Executive's Team at Mind Australia. His own experience of mental ill health and recovery informs his work which is focused on system transformation. Besides his work with Mind, he has the honour of working closely with Professor Larry Davidson at Yale University.
Ingrid Ozols
Several; Director, Chair, Consumer Advocate
Several; mh@work, CRESP/BDI

The Importance of Suicide Prevention Research working with The Lived Experience

Abstract

One (1) Australian dies every three (3) hours of suicide and the impact is devastating on those left behind. It is estimated that approximately 6 individuals are impacted by one suicide and exposed in its aftermath to a range of health and mental health issues, including a higher risk of suicide compared to those not exposed.

NHMRC Centre of Research Excellence Suicide Prevention (CRESP) at the Black Dog Institute is aligning current research and planning future projects in collaboration and partnership directly with people who have been touched by the lived experience of suicide, suicidal thinking and behaviours (i.e., attempt survivors).

Research findings provide critical information which can help communities translate and implement findings and change in order to reduce the suicide rate and to improve the quality of life for us all.

What areas do researchers need help from the lived experience with, how and why? How can we together challenge Stigma, encourage and increase advocacy, work towards suicide prevention and help to translate and disseminate research findings to those who require the information?

Biography

Ingrid Ozols is a long-term national mental health and suicide prevention advocate and founding Chair of CRESP’s lived experience consumer carer group. She has also been involved in many local, state and national policy reform committees, advisory groups, held board membership and chaired several lived experience groups.
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